Our client is a Statutory Institution

ROLE: Information Technology Manager (Lusaka)

PURPOSE: To plan, manage and provide quality, reliable and modern ICT services that support the operations of the Organisation and contribute to overall efficiency, productivity and attainment of Organisation objectives.

RESPONSIBILITIES:

• Manage the preparation of annual work plans and budgets for the Information Technology Unit and facilitate smooth execution of the activities of the Unit;
• Manage the development and implementation of an ICT Policy that provides a framework for supporting the Organisaton’s operations by producing enhancements to existing in-house systems and supporting new systems;
• Manage the installation and maintenance of the network and internet/ intranet facilities in order to promote access, sharing and exchange of information and ensure proper installation, licensing and updating of software ;
• Manage the provision of user support services and training in various off-shelf and in-house software;
• Troubleshoot, and resolve problems on the ICT systems operations to minimize systems downtime and ensures smooth running of all ICT systems;
• Manage the Organisation’s ICT systems such as the Pastel Accounting System, the Microsoft Dynamics NAV 2015 Loan Management Information System, Microsoft Exchange Server, etc;
• Manage the Organisation’s website and the generation and revision of the web page and uploading of information onto the domain hosting service;
• Manage the Wide Area Network (WAN) in order to ensure that the Organisation has an effective communication network;
• Identify and ensure timely acquisition of relevant technologies for the Organisation;
• Manage the Organisation’s ICT equipment;
• Supervise and review the performance of subordinates to ensure effective execution of work plans and related activities in key result areas;
• Manage the preparation of periodic reports of the department’s activities;
• Ensure IT Security is achieved in a proactive manner

EDUCATION / PROFESSIONAL QUALIFICATIONS & EXPERIENCE

• Grade Twelve (12) Certificate
• Degree in Computer Sciences or related field
• Knowledge of Cisco Certified Network Professional (CCNP)
• Experience in network administration, including set up, maintenance and trouble shooting
• Demonstrable technical competence in ICT operations, Networks, Database and Systems management
• Good communication skills (both written and oral)
• Analytical skills
• Web design and maintenance skills
• Team player
• Working knowledge of ITIL processes
• Working knowledge of Windows or Linux OS and Domain Name System (DNS)
• Knowledge of either Mysql, Oracle or MS SQL databases
• Member of the Computer Society of Zambia
• At least 10 years, 5years of which should have been at both technical and supervisory level

• The ideal candidate is expected to be of sober character, intelligent, a team player and able to work to achieve set goals