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Job summary

Location:
Lusaka, Zambia, Africa
Career Level:
Mid Career (2+ years of experience)
Education:
Bachelor's Degree
Job type:
Full time
Positions:
1
Salary:
Negotiable

Technical Analyst - Lusaka

About this job


CLIENT PROFILE


Our Client is a non-profit Community Interest Company (CIC) based in the UK and Zambia. The Client delivers affordable leading-edge technologies and expert IT support to charities and non-profits working in international development.




Our client seeks the services of a Technical Analyst who will be an IT professional based in Zambia, looking for an opportunity to assist in the delivery of world-class IT solutions for charities working in international development.




ROLE: Technical Analyst - Lusaka



JOB SUMMARY AND PRINCIPAL RESPONSIBILITIES


The Technical Analyst, who will be an integral part of a growing team,will deliver innovative solutions for the employer’s non-profit clients, primarily using the Microsoft Office 365 platform. The employer will support the incumbent’s professional growth and develop their potential.


  • Audit and analyse existing IT capacity and contribute to strategy planning;
  • Deliver predominantly Microsoft Office 365 frameworks tailored to suit each non-profit’s needs to help boost their impact;
  • Design and deliver innovate technological solutions to assist with a non-profits program delivery; and
  • Provide day-to-day IT help desk support to keep things running smoothly.


Duties



KNOWLEDGE, SKILLS AND EXPERIENCE



QUALIFICATIONS

  • A degree in Computer Science or an equivalent level of education / certification;
  • A minimum of two years professional experience delivering technological solutions and providing IT support;
  • Considerable experience with Office 365 and related applications. Applicants with experience of delivering Microsoft Office On-Premise who express willingness and ability to develop cloud-based technology skills will be considered. Microsoft certification would be a bonus;
  • A positive demeanor with emotional intelligence to remain calm and friendly under pressure;
  • Strong verbal and written communications skills in English; and
  • A logical mind with excellent listening and problem-solving skills.



IT WOULD BE BENEFICIAL TO HAVE:

  • A practical knowledge of the non-profit sector, though applications from candidates with various professional IT backgrounds will be accepted;
  • Familiarity with working with UK organisations and with people of diverse backgrounds; and
  • Experience of Salesforce.



THE INCUMBENT WILL BE:

  • Highly self-motivated and able to demonstrate an ability to work remotely with organisations and individuals located all around the world;
  • Proficient in prioritising and managing several open cases;
  • Passionate about translating IT skills and organisational acumen into actions that drive positive social impact;
  • Committed to ongoing learning and development of skills in the fast-paced world of technology; and
  • Resourceful with an active curiosity into how technology can help solve society’s pressing issues within the financial restraints of the non-profit world.



Please download and complete an application form from http://www.lauraandpartners.com/images/LPCL-Employee-Application-Form.docx ;



To apply, send your CV, a one-page cover letter outlining why you are the right candidate for the role and your salary expectations to jobs@lauraandpartners.com Your application should include three contactable referees (names, telephone number and email address).



Do not at this stage attach copies of your academic qualifications.



CLOSING DATE: The closing date for receiving applications Friday, 15 February 2019.




Developed by Figo Mago at www.tandolin.co.za

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We have moved!

WE HAVE MOVED!


Our new physical address is Plot 12733/M Chalala, Lusaka 10101, Zambia.

 

HOW TO REACH US!


You can reach us on the following Phone Numbers:


MOBILE:


+260 955 887437

 

COORDINATES TO REACH US!


You can find us on the following Coordinates:


GPS Coordinates:


-15.486731 (Latitude); +28.341658 (Longitude)


Google Maps Plus Codes:


G87R+8P Lusaka