Key responsibilities:

• Housekeeping and up keeping all guest houses and accommodation;
• Managing all housekeeping staff as well as all chefs/catering staff;
• Managing the catering and serving of the guests and employees at all facilities;
• Organizing special events and dinners/cocktails for high profile guests;
• Keeping an inventory of all items / furniture / furnishings and requisitioning for items;
• Coordinating corporate guests’ accommodation and ensuring that all facilities and necessary requisites are available at all times;
• Ensuring guest rooms and kitchen areas meet health and safety including regulatory standards and;
• Training staff and updating them on the current trends in the catering and hospitality industry.

Key requirements:

• Experience in guest relations coupled with commitment to delivering exceptional guest service with a passion for the hospitality industry;
• Ability to find creative solutions taking ownership for duties and tasks assigned;
• Personal integrity, with the ability to work in an environment that demands excellence;
• Strong communication skills;
• Flexible with the ability to manage confidentiality;
• Analytical and problem-solving skills and;
• Strong computer skills in Ms Word, Excel, PowerPoint

Work Experience and credentials:

• 10 years’ experience in similar roles at Four/Five star hotels /Premium Safari Lodges last 4 years in independently handling the overall responsibilities;
• Degree in Administration, Hotel / Hospitality Management or relevant field
• Member of a professional hospitality institute.

Applications must be addressed to:

The Managing Partner/CEO

Laura & Partners Consulting Limited

CV 16 D.C. Wallace Road,

COMESA Exhibition Village, Show Grounds, Lusaka.

Applications must be emailed with the subject “Hospitality and Lodge Manager” to laura@lauraandpartners.com on or before Sunday 22th October, 2023.

Only electronic applications will be accepted.