Job summary
Lusaka, Zambia, Africa
10 + Years, Executive (SVP, EVP, VP etc)
Bachelor's Degree
Full time
1
Negotiable
11 Oct, 2023
DIRECTOR RETAIL BANKING
EXCITING VACANCY
THE PATH IS PAVED. LEAD THE WAY!
Our client, in the Banking industry seeks to employ a competent and qualified Director Retail Banking.
Main Purpose of Job:
Provide a superior customer experience and promote a sales and service culture through coaching, guidance and staff motivation aimed at achieving sales goals through business development, referrals and retention and expansion of account relationships to achieve budget and strategic plan targets.
Duties
Key Result Area |
Main Responsibilities |
Strategy Development and Policy Formulation |
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Business Development and Sales Management |
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Marketing and Communication |
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Relationship Management |
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Customer Service and Data Analysis |
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Governance, Risk and Compliance Controls |
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Financial Management |
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Business Management |
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Team Leadership and Management |
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Qualifications and Experience:
- Bachelor’s Degree for a recognized University in Business Administration, Economics, Banking and Finance or a related Commercial discipline and;
- MBA or Master’s Degree in, Economics, Banking and Finance or a related Commercial discipline’;
- 10+ years’ with 5 at senior management work-experience in retail, digital banking product management and/or consumer facing mobile product in Banks or Financial institution;
- Extensive and progressive branch banking, direct banking and/or portfolio lending experience at senior management level;
- Strong experience in consumer facing product management and design thinking with business acumen and ability to continually make trade-off decisions and build consensus;
- Hands on experience in dealing with external partners like payment gateway companies, POS service providers;
- Ability to develop business strategies, understand market opportunities, competition and create the value proposition;
- Strong capability in driving processes that are compliant and customer focused;
- Financial industry experience preferred but open if relevant to digital banking goals and
- Member of the Banking and Financial Services Institution or other professional institution.
Skills required |
Personal Attributes: |
Other requirements |
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Applications must be addressed to: The Managing Partner/CEO Laura & Partners Consulting Limited CV 16 D.C. Wallace Road, COMESA Exhibition Village, Show Grounds, Lusaka. |
Applications must be emailed with the subject “Director Retail Banking” to doris@lauraandpartners.com on or before Wednesday 11th October, 2023. Only electronic applications will be accepted. Full details of the job at the following link: https://lauraandpartners.com/images/jobs/director-retail-banking-job-profile-29-september-2023.pdf |
FOR MORE DETAILS, DOWNLOAD THE ENTIRE DETAILED JOB DESCRIPTION HERE https://lauraandpartners.com/images/jobs/director-retail-banking-job-profile-29-september-2023.pdf